Currently, we only ship to the UK, but we are working on expanding to more countries soon.

We’re happy to let you know that we offer free shipping on all orders, regardless of the amount. Whether you order a single item or several, you won’t pay any shipping fees.

Once your order has been shipped, you’ll receive a confirmation email with a tracking number. You can track your order by clicking the button in your shipping confirmation email or by entering your tracking number on the following page: [ADD TRACKING PAGE].

Our processing time is 1–2 business days. Once shipped, your package will typically arrive within 5 to 10 business days. We do our best to deliver your order as quickly as possible so you can enjoy your new fashion items right away!

You can return your items within 30 days of receiving your order. To ensure a smooth return process, please read our return policy available in the footer of our website. If you’d like to start a return, simply send us an email — our team will be happy to assist and guide you through the process.

Please contact our customer service as soon as possible with your order number and photos of the damaged item. We’ll make sure to provide an appropriate solution.

You can exchange an item by returning it according to our return procedure and placing a new order for the desired product. To get started, please email us at support@cloclofashion.com

If you’d like to cancel or modify your order, please contact our customer service as soon as possible. Changes can only be made if the order has not yet been processed.

Enter your discount code in the designated field during checkout. The discount will be automatically applied to your total.

We accept various payment methods, including [ADD YOUR SHOP’S PAYMENT METHODS]. You can view the available options during checkout.

Please refer to our size chart on each product page to find the right fit for your body type. If you’re unsure, feel free to contact us for personalized advice.

Yes, we do offer gift cards! Please send an email to support@cloclofashion.com for more information.

You can subscribe to our newsletter by entering your email address in the signup field at the bottom of the page. You’ll receive updates on new arrivals and exclusive offers.

We take your privacy seriously. Please read our Privacy Policy to understand how and why we collect, use, and protect your personal information..